24 Hour memo/ Approval on all items: No removal of tags. If an item is not re-tagged or shot, you will only be charged a $20 memo/ approval fee.
24 HOUR/ DAY FEE
If an item is visibly used, shot, or tags are removed, a day fee will be charged.
7 DAYS(M-F)/WEEKLY FEE
If an item is used, shot, or tags are removed and kept for longer than 24 hours, a weekly fee of $xx will be charged. Any items kept for longer than a week will automatically be charged $xx for a second week rental fee.
Every rental has a deposit of a weekly rate fee automatically added. Once we receive the full order returns we will process the deposit fee. Please allow 4-5 business days for this process. Once reviewed, deposits will be returned. Please allow 4-7 business days, depending on your bank. The sooner you return, the faster we can process your return and deposit refund.
All orders come with one free return shipping label in the box. Any additional returns will be paid for by you, the renter, through our Returns portal. If you lose your shipping return label, please contact us at: Info@Lujodepot.com and we will email you a new one.
For more information, please refer to our Terms & Conditions.